Small Talk | Huge Impact: Why It Matters and How to Get Better at It

Whether you’re new to the workplace or a seasoned professional, small talk might seem like a minor part of your day. But the truth is ... small talk has a big impact. For many professionals, especially those working in a second language like English, it can feel awkward or even unnecessary. But it’s a powerful tool for connection, trust, and career growth.

In this blog, we’ll explain why small talk is important, what to talk about (and what to avoid), and give simple answers to common questions, so you can start conversations with confidence.

Why Small Talk Is Important ... Just the Essentials

Small talk is casual, friendly conversation. You don’t need to discuss deep topics or big ideas. You just talk...about the weather, the weekend, or a new café.

But don’t be fooled by its simplicity. Small talk can:

• Build strong relationships and trust

• Make others feel comfortable and included

• Help you understand your colleagues better

• Improve communication and teamwork

• Lead to new professional opportunities

It’s the small talk that often opens the door to big conversations.

What You Can Talk About: Good Small Talk Topics

You don’t have to be clever or funny to make great small talk. Just be curious and kind. Here are simple, safe, and engaging topics to try:

1. The setting

“Have you been to this office before?”“What do you think of this meeting room/view/venue?”

2. Entertainment

“What shows are you watching these days?”“Any good movies or music recommendations?”

3. Art or culture

“There’s an exhibition at the gallery ... have you seen it?”“I recently visited a museum—really enjoyed it.”

4. Food and restaurants

“Do you have a favourite lunch spot around here?”“I’m always looking for new food places—any tips?”

5. Hobbies and weekend plans

“What do you usually do on weekends?”“Have you picked up any new hobbies recently?”

6. Work interests

“What do you enjoy most about your role?” “How did you get into your current job?”

7. Sports or current events

“Did you catch the game last night?”“There’s been a lot of news about ___ lately, what do you think?”

8. Weather

“Bit chilly today, isn’t it?”“Looks like rain all week!”

9. Travel

“Been anywhere interesting lately?”“Do you have any travel plans coming up?”

10. Local knowledge

“Any hidden gems in this area I should check out?”“What’s your go-to spot for coffee around here?”

These topics are safe, simple, and easy to expand on. You’re just building connection...there’s no pressure to say something perfect.

What You Shouldn’t Talk About

Not every topic is safe in a work setting....especially with people you don’t know well. Here’s what to avoid:

🚫 Politics .... Can be emotional or divisive🚫 Religion .... Deeply personal and culturally sensitive🚫 Money .... Talking about salaries or personal finances can feel intrusive🚫 Health issues .... Too private for casual conversation🚫 Gossip .... Speaking negatively about others can damage trust

Keep it light, respectful, and positive. If you’re unsure, ask yourself: Would I be okay if someone asked me this?

FAQ: Common Questions About Small Talk

❓ I'm an introvert. I don't enjoy small talk. What should I do?

That’s okay! You don’t need to talk all the time. Start small, one short conversation per day. Smile, make eye contact, and ask one question like, “How was your weekend?” It gets easier with practice.

❓ I'm not familiar with Aussie slang or workplace culture. Who can help?

Join a communication coaching group (like 1st Gen!) or find a mentor at work. You can also watch local TV or follow Aussie podcasts to learn expressions and tone.

❓ I get stuck mid-conversation. How do I keep it going?

Use follow-up questions:

• “Oh, that sounds fun! How did you find it?”

• “Really? Tell me more about that.”

And if it’s time to move on, that’s okay! Just say:

• “Anyway, I should get back to it. Great chatting!”

• “Lovely to catch up. See you around!”

❓ I don’t understand the joke or topic. What should I do?

You don’t have to laugh if you don’t get the joke. Try:

• “Sorry, I’m not sure I got that ... can you explain?”

• “I’m still learning Aussie humour!”

It shows you’re interested and open ... not rude.

❓ I’m okay with colleagues, but what about:

• Customers?

Stick to professional topics: their experience, feedback, general interests. Stay positive and helpful.

• Senior leaders?

Be polite and confident. Ask for their advice or insights:

• “I’d love to hear your take on…”

• “How did you approach [a situation] in your career?”

• Networking events?

Prepare 2–3 small questions in advance. Smile, introduce yourself, and ask:

• “What brings you here today?”

• “What’s your role like?”

• 
  

Final Thoughts: Start Small, Shine Big

Small talk is a skill. Like any skill, it gets better with practice. You don’t have to be perfect—you just have to be present.

Here’s a small challenge: This week, start one small conversation at work. Just say hello, ask one question, or comment on something around you.

It might lead to a smile, a connection, or even a future opportunity.

And if you want to build your confidence and learn how to communicate better in your second language, 1st Gen Communication Coaching is here for you.